General Questions

What is BlockchainBTC?
BlockchainBTC is the official website of BlockchainBTC, which offers investment services.

Is BlockchainBTC an officially registered and legal company?
Yes, BlockchainBTC is registered and works according to United Kingdom laws. The company has registration number 10617635.

How can I earn on BlockchainBTC?
Everything that you need to do is to register an account and start investing.

How are you able to pay those returns?
BlockchainBTC is one of the most innovative and most profitable asset management companies and it generates highly profitable returns. BlockchainBTC is dedicated to a focus on generating profits exclusively from CryptoCurrency trading.

What are the risks of loss of funds for investors?
BlockchainBTC proposes a risk-free activity. However, to avoid possible loss, the company continuously updates its contingency fund. In the case of force majeure situations, all of the company's investors can expect to receive money back minus the profits they received earlier.

Who can participate in BlockchainBTC?
Any person or company from any country may open an account with us.

What do I need to do to become a member of BlockchainBTC?
Click on Registration link and fill a form and then click on the "Create Account" button.

Can I have more than one account?
No, you can‘t create more than one account with the same identity. If we will find more than one account we will be ask for explanation.

Can I help my friends or family members using the same computer or IP address?
Yes you can open several accounts in BlockchainBTC for your friends and family using the same computer and the same IP address but need to use different email and identity.

What if I don't find the answer to my question here?
Please contact us for help.


Withdrawal

How can I withdraw funds?
Log in your account and click on the "WITHDRAW" button then choose payment system and enter amount.

How long does it take to receive money after a withdrawal request?
You will receive money in less than 2 hours. Maximum time frame is 24 hours. We pay only on Business days (from Monday to Friday).

Will I be paid on weekends?
No. We paying only on Business days (from Monday to Friday).

What is minimum amount I can withdraw?
The minimum withdrawal amount is $0.50 (0.0005 BTC)

What is maximum amount I can withdraw?
There is no maximum amount for withdrawal.

Are there any fees for withdrawal?
We do not charge any fee for your withdrawals.


Account Security

How secure is your website and my account data?
We have a wide range of security measures to protect your account. Our website is protected against DDoS attacks, all transferred data are GeoTrust EV SSL-encrypted and we use a licensed script. Our website is located on a dedicated server with a firewall installed on it.

What if I can't access my account because I forgot my password?
Click on the " Lost your password?" link, type in your username or email and you'll receive your account information.

Why can't I login to my account with my password?
Sometimes, problems of this kind are caused by errors with your web browser. First of all you should clean the cache of your web browser. If the issue continues please contact us.

What if I can't access my account because my email has been hacked?
Please contact us for the recovery of your account.

How can I change my email address?
For security reasons an email address can not be changed by users. You must contact us for more details.